Airline Remote Positions, $20 An Hour Remote Jobs #Apply Today ( Senior Support Engineer )
Hiring Organization: United Airlines
Post Name: Senior Support Engineer
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: Houston, TX
Full Jobs Description
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Airline Remote Positions, $20 An Hour Remote Jobs #Apply Today ( Senior Support Engineer )
Key Responsibilities:
- Responsible for managing (DT) Digital Technology aspects of large projects that are diverse and sophisticated Coordinates project planning, training, execution, timing, functionality, quality, and cost
- Required to interact with vendors and contractors
- Required to attend weekly Tech Hub and Service Desk team meetings
- Ability to represent the United brand and take ownership of the Tech Hub
- Trending analysis and reporting
- Mentor/develop engineers and contractors
- Understand technical/business requirements captured from the business units
- Have organization and communication skills as well as customer service skills, focus on customer service
- Have a solid background in project management, has a demonstrable understanding in Telecommunications Standards and practices
- Candidate will ensure United's IT Critical Infrastructure standards are followed
- The role is involved in project support of LAN "Local Area Network" WAN "Wide Area Network" VOIP "Voice Over IP"CCTV "Closed Circuit Television" and Mobility platforms
- The role will be the interface between Field Services and internal/external business partners
- Support regional airports, customer service centers, contact centers and all United facilities
- Duties include Walkthroughs, (DT) Digital Technology Equipment, preventative maintenance, mobility product support, (DT) Digital
- Technology infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage
- System maintenance/ administration, diagnostics, automated imaging of PC equipment/IT Infrastructure, installation and removal of PC equipment
- Manage day to day activities for enterprise level support for iOS and Android, Drives AV innovation and standardization across the region, performs CCTV Testing, diagnostics, and repairs of product for the region
- Attends regional project meetings and provides project tracking and analysis
- Supports the integration of vendor tasks and tracks and reviews vendor work
- Coordinate activities with internal/external technology owners/service providers
- Network Engineering, WAN Engineering, WiFi Engineering, mobility Engineering
Airline Remote Positions, $20 An Hour Remote Jobs #Apply Today ( Senior Support Engineer )
Ensures The Main Distribution Frame (MDF) room and intermediate distribution frame (IDF) conform to established enterprise/industry standards (BICSI) Building Industry Consulting Service International, (EIA) Electronic Industries Alliance, (TIA) Telecom Industry association, monitor, manage, and maintain (DT) Digital Technology infrastructure and end user equipment to ensure encouraged availability and performance levels are achieved
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While "preferred" qualifications make an applicant stronger, we encourage applicants who may not feel they check ALL of these boxes! We are always looking for people who bring something new to the table!
What is needed to succeed (minimum requirements):
- Bachelor's degree in information science, informatics or equivalent IT experience
- 5 years experience in IT infrastructure (field services)
- Mobility IOS/Android, Windows, LAN Space and (DT) Digital Technology Infrastructure Experience (Copper, Fiber)
- Strong verbal and written communication skills
- Possibility to work on site at the IAH Airport Technology Center (2x7 work)
- Willing and able to travel
- Resource management
- Ability to communicate solutions to both technical and non-technical audiences, as well as impeccable customer service skills
- Problem solving skills, looking beyond oneself and not stopping at the first answer
- Good balance in a high pressure environment
- Active commitment to self-development
- Technical skills and ability to learn new technologies
- Must be legally authorized to work for any employer in the United States without sponsorship
- Successful completion of the interview is necessary to meet the requirements of the position
- Reliable and accurate attendance is an essential function of the job
Airline Remote Positions, $20 An Hour Remote Jobs #Apply Today ( Senior Support Engineer )
