Work From Home Weekend Jobs, Disney Customer Service Remote Jobs #Apply Today ( Member Service Specialist )
Hiring Organization: Disney
Post Name: Member Service Specialist
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: Lake Buena Vista, FL
Full Jobs Description
The Member Service Center Specialist answers incoming calls from both members and prospective members with questions about their existing accounts at Partners Federal Credit Union or potential new accounts. Provides world-class member service and uses consultative selling techniques to offer complementary products/services. Uses multiple computer programs to review account information, complete transactions, and document changes to a member's account. Require a service focus in every member interaction with the goal of providing an exceptionally good member experience and member loyalty
Work From Home Weekend Jobs, Disney Customer Service Remote Jobs #Apply Today ( Member Service Specialist )
Responsibilities:
Handle incoming calls and provide world-class member service:
- You are responsible for achieving and adhering to all Contact Center operational standards, goals and objectives.
- Offers complementary products and services to meet members' needs, while providing reliable solutions and options that improve their financial situation.
- Follows proper Partners Federal Credit Union processes and procedures to assist members.
Respond to member needs.
Undergraduate Degrees:
- Must be able to work a hybrid schedule
- Literacy Ability to speak and write simultaneously
- Troubleshoot common computer/hardware issues on commonly used operating systems, browsers and platforms
- Familiarity and comfort level working with new and emerging technology
- Excellent customer service skills
- Demonstrated verbal and written communication skills; including telephone tagging capabilities
- Demonstrated teamwork skills
- Demonstrates problem solving and decision making skills
- Demonstrated ability to resolve conflicts
- Easily adapts to changes; flexible
- Manages time well; organized
- Ability to use multiple related software including Microsoft Outlook
- Demonstrated knowledge of mobile and online banking systems and functions
Work From Home Weekend Jobs, Disney Customer Service Remote Jobs #Apply Today ( Member Service Specialist )
