Customer Service Jobs, Customer Support Jobs In Usa For Foreigners @ Apply Now @ ( Customer Services - Billing )
Hiring Organization: Comcast
Post Name: Customer Services - Billing
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: S$20 – S$30/Hour
Location: Barberville, USA
Full Job Description:
Comcast unites the best in media and innovation. We drive advancement to make the world's best diversion and online encounters. As a Fortune 50 pioneer, we set the rhythm in various imaginative and entrancing organizations and set out vocation open doors across a large number of areas and disciplines. We are at the very front of progress and move at an astounding speed, on account of our striking individuals, who rejuvenate state of the art items and administrations for a great many clients consistently. Assuming that you share in our enthusiasm for cooperation, our vision to alter enterprises and our objective to lead the future in media and innovation, we believe you should quick forward your profession at Comcast.
Customer Service Jobs
Set of working responsibilities
Work Synopsis
Liable for giving better client care and administration than our little and medium business clients by noting a full scope of client solicitations, requests and protests connecting with their charging proclamations and settling general charging questions explanations and general requests, as well with respect to the goal of installment concerns. Works with moderate oversight/direction. Is responsible for individual outcomes and effect in group.
Set of working responsibilities
Center Liabilities
- Cooperates with little and medium business clients by means of phone or email to help with charging issues.
- Takes a stab at First Call Goal while dealing with all issues with criticalness, possession and responsibility.
- Makes sense of charging cycles, processes and customizes really to guarantee that clients grasp their assertions.
- Explores through an assortment of programming applications to oversee client account data and resolve charging issues.
- Settle delinquent record adjusts. Revises blunders and disparities on clients' charging explanations as the need might arise.
- Distinguish open doors for process enhancements and give criticism and potential answers for administration.
- Discusses really with clients in an expert way while setting exact assumptions for issue goal.
- Goes about as an item expert to entrepreneurs by articulating item highlights and advantages and making suggestions for new lines of business, overhauls or different administrations (Mark Backing, Upware and so on) in view of client needs/interests. Upholds development of Comcast Business by acquainting client with new items, higher levels of administration and so on every single qualified call.
- Standard, predictable and dependable participation. Should have the option to pull all nighters and ends of the week, variable schedule(s) and additional time as required.
- Different obligations and obligations as relegated.
Customer Support Jobs In Usa For Foreigners
Workers at all levels are supposed to:
- Grasp our Working Standards; cause them the rules for how you to take care of your business.
- Own the client experience - think and act in manners that put our clients first, give them consistent computerized choices at each touchpoint, and make them advertisers of our items and administrations.
- Know a great deal - be excited students, clients and supporters of our game-evolving innovation, items and administrations, particularly our computerized devices and encounters.
- Win collectively - get large things going by cooperating and being available to groundbreaking thoughts.
- Be a functioning piece of the Net Advertiser Framework - an approach to working that brings more representative and client criticism into the organization - by joining groups, settling on decision backs and assisting us with lifting valuable chances to improve the situation for our clients.
- Drive results and development.
- Regard and advance incorporation and variety.
- Make the wisest decision for one another, our clients, financial backers and our networks.
Disclaimer:
This data has been intended to show the overall nature and level of work performed by representatives in this job. It isn't intended to contain or be deciphered as a complete stock of all obligations, obligations and capabilities.
Customer Service Jobs
