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Wells Fargo Call Center Jobs, Remote Jobs Working From Home #Apply Today ( Customer Service Specialist )
Hiring Organization: Wells Fargo
Post Name: Customer Service Specialist
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20 – $30/Hour
Location: Alaska, USA
Full Job Description
Wells Fargo is in search of a Customer Service Specialist Licensed. This function helps inner and outside customers through presenting fairly complicated to complicated assist offerings in account control, operations, documentation, patron carrier and technical assist. In this function you'll help with dating control for each banking and brokerage customers, and execute and affirm fairly complicated securities transactions initiated through customers. Duties encompass performing as number one liaison among customers and Wells Fargo Bank and/or Wells Fargo Advisors through answering questions and fixing troubles regarding all financial institution departments, making outbound patron calls without or with dating managers, making sure right servicing and upkeep of accounts, adhering to compliance, and making sure clear, concise documentation whilst attaining the best degree of fine carrier. May take part in unique initiatives as needed. This function calls for securities licensing.
Wells Fargo Call Center Jobs, Remote Jobs Working From Home #Apply Today ( Customer Service Specialist )
In this function, you'll:
- Work inside a name middle environment, performing as number one liaison among customers and Wells Fargo Bank and/or Wells Fargo Advisors
- Answer questions and clear up troubles regarding all financial institution departments
- Make outbound patron calls without or with dating managers
- Ensure right servicing and upkeep of accounts
- Adhere to compliance and make certain clear, concise documentation whilst attaining the best degree of fine carrier
- Support inner and outside clients through presenting a whole lot of assist offerings in account control, operations, documentation, customer support and technical assist and discover possibility for technique upgrades inside Customer Service- Licensed
- Review and examine much less complicated service or product information, and exercising impartial judgment to manual operational efficiencies, fine and compliance
- Present pointers for resolving extra complicated conditions and exercising impartial judgment whilst growing information withinside the policies, strategies and compliance necessities
- Collaborate and talk over with colleagues, inner companions and stakeholders
- Provide steerage to much less skilled workforce Required Qualifications, US:
- Successfully finished Financial Industry Regulatory Authority (FINRA) Series 7 and sixty three or 7 and sixty six examinations (or FINRA diagnosed equivalents) enough to qualify for instant FINRA registration
- 2+ years of Customer Service enjoy or equal confirmed via one or a aggregate of the following: paintings enjoy, education, army enjoy, education
Job Expectations:
- Must be capable of attend the overall length of required education period.
- Position hours - Salt Lake City: Call middle operates 24 hours according to day, 7 days a week. You can be to begin with assigned a 40-hour time table throughout the first or 2d shift. After your preliminary six months, you'll be assigned a 1st, 2d, or third shift, primarily based totally on tenure and performance. New shift assignments are made two times every year.
- Position hours - Minneapolis: Call middle operates Monday - Friday, as early as 6 a.m. and as past due as eight p.m. Central Time.
- Ability to paintings out of doors of ordinary enterprise hours.
- Maintaining suitable Financial Industry Regulatory Authority (FINRA) license(s) is needed for ongoing employment on this function. Additional necessities encompass assembly better economic health and crook historical past standards. Wells Fargo will provoke the FINRA overview technique on the time of provide acceptance.
Wells Fargo Call Center Jobs, Remote Jobs Working From Home #Apply Today ( Customer Service Specialist )
