Work From Home Jobs (Remote) In Bedford @Onlinejob247 ( Customer Service Representative )
Company Name: Harte Hanks
Post Name: Customer Service Representative
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-30/hour
Location: Texas, USA
Full Description:
The Harte Hanks representatives offer far flung guide to clients of our leisure, transportation, and eating place clients. You will enjoy this role in case you are relaxed the use of a couple of handheld digital gadgets, and are captivated with assisting others.
Work From Home Jobs (Remote) In Bedford @Onlinejob247 ( Customer Service Representative )
What’s in it for You?
- One hundred% far off work
- Boom opportunities
- Outstanding benefits, such as medical, Dental, PTO, 401k organisation fit, and training compensation just to call some!
- Join a international group with the stableness of one hundred years of experience and the power and boom opportunities of a start-up.
What you'll Do
- Cope with customers' customer support and technical help product-associated inquiries with empathy and staying power.
- Ask probing questions and use vital thinking to decide the basis motive of the issue
- In reality report the caller’s inquiry, troubleshooting steps are taken, and backbone/subsequent steps
- Compose professionally written emails and observe right escalation approaches.
- Educate and guide clients, of all technical skill degrees, thru troubleshooting approaches using multiple web-based totally tools.
Work From Home Jobs (Remote) In Bedford @Onlinejob247 ( Customer Service Representative )
What You carry
- Home windows 10 working device (system check required)
- Sturdy customer support competencies
- Analytical thinking and trouble-solving
- Capability to multi-venture
- Intermediate to superior enjoy resolving laptop software troubles and navigating a couple of home windows to provide correct records to end-user.
- Capability to paintings bendy shifts based on business desires
- Revel in troubleshooting iOS (iPhone/iPad/iPod touch), Android (Handset/tablet), Kindle, Gaming consoles, and/or home windows telephone (Handset) gadgets and troubleshooting cell connectivity issues (mobile/WiFi)]
What you'll need
- Must reside in one of the following states: AR, FL, GA, IL, KS, NH, NJ, OH, TN, TX, PA, VA
- Personal home windows 10 working device required with webcam and USB headset (system now not provided)
- High college diploma or equivalent
- Potential to speak through verbal and written English.
- Have to pass all assessments and structures check
Measurements of Your fulfillment
- Dealers are held to but no longer limited to metrics inclusive of
- Attendance
- Time table / Adherence
- (AHT) average cope with Time
- (QA) pleasant ratings
Work From Home Jobs (Remote) In Bedford @Onlinejob247 ( Customer Service Representative )
