Work From Home Jobs (Remote) In Chelmsford @Onlinejob247 ( Customer Service Account Manager )
Company Name: Virtual Insurance Pro
Post Name: Customer Service Account Manager
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-30/hour
Location: Massachusetts, USA
Full Description:
VIP is presently looking for detail-orientated customer service Representatives who will own a standard information of personal and/or business insurance and demonstrates a clear potential to understand patron needs and offer the first-class feasible service. The customer support consultant will work as part of an expanding team of experts to aid enterprise desires. This is a extraordinary opportunity for an individual who can multi-challenge and enjoys running as a part of a supportive group.
Our paintings-from-home specialists provide a complete-variety of insurance offerings to our clients and their customers using excessive-pace net connectivity to get right of entry to an corporation's management system and insurance service web sites. VIP provides the guide you need to achieve success including nation of the artwork pc equipment, proprietary training and tools, a crew method, and supportive control. Benefits consist of a competitive wage, employer supported medical health insurance, company funded existence, advert&D, LTD and STD coverage, a huge range of voluntary insurance alternatives, 401K plan with agency discretionary in shape, paid ill, excursion, personal and holiday time, and the most handy and attractive commuting, parking, and get dressed code blessings EVER!
Work From Home Jobs (Remote) In Chelmsford @Onlinejob247 ( Customer Service Account Manager )
Customer service representative job obligations:
- Taking customer calls associated with payment and billing questions, inclusive of assisting customers with making on-line bills
- Coping with incoming policy change requests thru telephone or e mail from customers and 1/3 events and making the requested adjustments on-line on the coverage carrier internet site
- Overview coverage coverages and issue certificates of coverage, evidence of coverage or binders
- Wellknown smartphone and email correspondence with customers associated with renewals, cancellations, insurance service requests as needed
Customer support consultant qualifications and competencies:
- Minimum of three years’ enjoy in property and casualty insurance; assets and Casualty License required
- Experience in either personal or commercial lines, revel in in both a plus
- Top written and verbal conversation abilties
- Gifted operating understanding of Microsoft workplace products, including Excel and Outlook
- Robust statistics entry capabilities and internet site navigation
- Adaptability to various patron personality types and conditions
- Eager to work in a collaborative, fast-paced, crew surroundings
- Staying power, empathy, and professionalism
- Effective time management
- A personal, distraction-free work region is vital, although a separate office isn't required
Work From Home Jobs (Remote) In Chelmsford @Onlinejob247 ( Customer Service Account Manager )
