Work From Home Jobs (Remote) In Andover @Onlinejob247 ( Customer Service Account Manager )
Company Name: Virtual Insurance Pro
Post Name: Customer Service Account Manager
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-30/hour
Location: Massachusetts, USA
Full Description:
VIP is presently looking for element-orientated customer service Representatives who will own a popular know-how of personal and/or business coverage and demonstrates a clean capacity to understand purchaser needs and offer the nice viable service. The customer service representative will work as part of an expanding group of specialists to support agency wishes. This is a exceptional opportunity for an character who can multi-assignment and enjoys operating as part of a supportive group.
Our work-from-domestic experts provide a complete-variety of insurance services to our clients and their customers the usage of excessive-velocity net connectivity to get admission to an organisation's control machine and coverage provider web sites. VIP offers the help you want to be successful inclusive of nation of the artwork computer device, proprietary schooling and equipment, a group technique, and supportive control. Blessings consist of a aggressive wage, agency supported medical insurance, business enterprise funded life, ad&D, LTD and STD coverage, a extensive range of voluntary insurance alternatives, 401K plan with enterprise discretionary match, paid ill, vacation, personal and excursion time, and the most convenient and appealing commuting, parking, and get dressed code benefits EVER!
Work From Home Jobs (Remote) In Andover @Onlinejob247 ( Customer Service Account Manager )
Customer support representative task obligations:
- Taking patron calls related to payment and billing questions, which include helping clients with making on-line bills
- Dealing with incoming policy alternate requests thru smartphone or e-mail from clients and third parties and making the requested changes on-line on the coverage service website
- Overview policy coverages and trouble certificates of insurance, evidence of coverage or binders
- General cellphone and email correspondence with customers related to renewals, cancellations, insurance service requests as wanted
Customer support representative qualifications and abilities:
- Minimal of three years’ experience in belongings and casualty coverage; assets and Casualty License required
- Experience in either private or industrial lines, enjoy in each a plus
- Appropriate written and verbal conversation abilities
- Gifted working know-how of Microsoft office products, which include Excel and Outlook
- Robust facts entry competencies and website navigation
- Adaptability to varying customer persona types and situations
- Eager to paintings in a collaborative, rapid-paced, crew environment
- Persistence, empathy, and professionalism
- Effective time management
- A personal, distraction-loose work vicinity is important, even though a separate office isn't always required
Work From Home Jobs (Remote) In Andover @Onlinejob247 ( Customer Service Account Manager )
