Work From Home Jobs (Remote) In Baytown @Onlinejob247 ( Call Center Representative )
Company Name: Chisholm Chisholm & Kilpatrick LTD
Post Name: Call Center Representative
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-30/hour
Location: Texas, USA
Full Description:
Chisholm Chisholm & Kilpatrick (CCK) is a non-public, public-interest regulation company presenting rewarding work with a focal point on disabled navy veterans and their households, as well as a extensive variety of other people who have been denied lifestyles, health, and incapacity benefits. As a group, we're devoted to equality and inclusion within the place of job and are seeking to hire nicely-certified and noticeably influenced folks that pleasant constitute the range of our clients. CCK is looking for prison intake specialists to join our growing team!
Your project could be to establish the company’s dating with qualified potential customers with the aid of accomplishing interviews via cellphone. The criminal intake expert/call center consultant is the initial point of touch for all capability new customers in search of help with Veterans’ benefits and ERISA & insurance subjects. You'll need to study our law exercise regions and end up conversant with the felony issues going through our clients. CCK offers this schooling. This critical function entails high quantity internal and outbound phone paintings and crowning glory of administrative obligations related to client intake and retention.
Work From Home Jobs (Remote) In Baytown @Onlinejob247 ( Call Center Representative )
Duties consist of:
- Serve as factor of contact for capability customers all through the intake process;
- Manage huge quantities of inbound and outbound calls in a well timed manner;
- Clear, concise, and correct written and verbal conversation;
- Following verbal exchange "scripts" while handling distinct topics;
- Study CCK’s exercise areas and turn out to be conversant with the prison issues dealing with our clients;
- Exhibit empathy to capability customers and placed them comfortable in the course of their hard time;
- Provide distinctive written summaries about capacity clients’ desires to lawyers;
- Request and overview all vital documents from capability clients.
Qualifications:
- Excessive faculty diploma required; Bachelor’s degree preferred;
- Minimal 12 months of customer service enjoy with a high call volume;
- Minimal 12 months of excessive-quantity smartphone/customer service revel in;
- Capability to make or obtain calls for no less than 6-eight hours in step with day;
- First rate verbal verbal exchange abilities and professional smartphone etiquette;
- Functionality to make sound judgments and decisions;
- Proficient in Microsoft office Suite;
- Strong multitasking skills;
- Ability to work in a fast-paced, continuously changing, and hard name center surroundings;
- Multiple language competencies a plus.
Work From Home Jobs (Remote) In Baytown @Onlinejob247 ( Call Center Representative )
Additional details:
- This position requires 1-month of schooling to be accomplished remotely. Hours all through schooling: Monday- Friday from nine:00 a.M. - 5:30 p.M. EST (8:00 a.M. - four:30 p.M. CST)
- Hours after education: Monday – Friday from 12:00 p.M. - 8:30 p.M. EST (11:00 a.M. To 7:30 p.M. CST)
- Far flung paintings requires the worker to provide a quiet space to work at home with get entry to to dependable internet and a router.
Repayment & advantages:
- Budgeted beginning annual earnings is $forty one,six hundred
- Complete advantage plans along with, health, disability, and life insurance; 401(okay) retirement plan; paid day off; a well-being reward application; and lots greater.
Work From Home Jobs (Remote) In Baytown @Onlinejob247 ( Call Center Representative )
