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American Airlines Careers Remote Customer Support, American Airlines Customer Service Jobs From Home #Apply Today ( Agent, Customer Services )
Hiring Organization: American Airlines
Post Name: Agent, Customer Services
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20 – $30/Hour
Location: Alaska, USA
Full Job Description
Are you equipped to discover a international of possibilities, each at paintings and for the duration of some time off? Join our American Airlines family, and you’ll journey the international, develop your understanding and emerge as the first-class model of you. As you embark on a brand new journey, you’ll address demanding situations with flexibility and grace, studying new abilities and advancing your profession even as having the time of your existence. Feel unfastened to enhance each your non-public and paintings existence and hop on board!
Why you may love this job
- The function is part of the London Heathrow Customer Services group inside our International & Cargo division.
- You will aid a collection of Team Leaders in handing over a secure and exceptional airport enjoy to our clients. You are predicted to have an expertise of all regions of patron offerings and paintings flexibly throughout all functions. This role will contain a large quantity of standing, on foot and greeting clients in quite a few roles inside patron offerings, even as reporting into and taking commands from the Team Leaders.
American Airlines Careers Remote Customer Support, American Airlines Customer Service Jobs From Home #Apply Today ( Agent, Customer Services )
What you may do
- Provide a continuously outstanding customer support making sure a continuing enjoy in any respect touch points
- Perform various airport associated responsibilities and be organized to aid the every day operation in any capability required withinside the following regions: Check-in, Gates, Transfer, Arrival, Baggage Services and ticketing (ATAC)
- Work carefully with and take commands from the Team Leader accountable for the flight/paintings regions/shift
- Conduct applicable administrative responsibilities e.g. ATAC, preflight and publish flight departure
- Represent AA via way of means of adhering to the uniform requirements and via way of means of adopting a patron centered method in any respect times
- Promote and promote AA products and services to our clients
- Attend and whole all obligatory education via way of means of given deadlines
- Adhere to and sell secure running practices all times
- Carry out another affordable responsibilities steady with the publish
All you may want for success
- Possess amazing interpersonal abilities
- Possess an answer oriented method
- The cappotential to remedy conflicts professionally inside time constraints
- The cappotential to address a strain surroundings successfully and paintings with minimal supervision
- Possess a robust patron cognizance and revel in head to head touch with clients
- Be capable of be a consultant of the Company in any respect times
- Be nicely groomed appearance & adhere to the uniform requirements in any respect times
- The cappotential and willingness to paintings in a shift surroundings (which includes weekends, financial institution and public holidays)
- Be dependable and punctual
- Be compliant with all AA rules and procedures
- The cappotential to speak each written and verbally to a excessive standard
- Be in ownership of a legitimate BAA airside pass
- Be GSAT trained
- The willingness and cappotential to efficiently whole all applicable education
- Be in ownership of a legitimate DVLA using license, publish holder have to be inclined to use for a BAA using license as and while required
American Airlines Careers Remote Customer Support, American Airlines Customer Service Jobs From Home #Apply Today ( Agent, Customer Services )
